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When Edward F. Shorma found himself seated next to the Vice President
at a luncheon in Washington , he told George Bush that if the federal
government was to succeed in its job, “it should run its affairs
like a business because you can’t spend yourself wealthy.”
Shorma knows all about succeeding: He runs his business affairs so
well that he has been named the 1982 Small Business Person of the Year. His Wahpeton, N.D., company, which makes canvas and vinyl truck-covers,
high-strength conveyor belts, seats for farm equipment and wood trim
used in construction, wasn’t always a thriving concern. Shorma,
49, started on the proverbial shoestring with a one-man shoe repair shop
in 1953 and nearly went under twice. But today, Wahpeton Canvas Company
grosses $8 million a year and employs 220. The 3-acre plant is a major
employer in Wahpeton, a south-east North Dakota town of 9,500 that serves
the farmers of the rich Red River Valley . At a White House ceremony in May during Small Business Week, President
Reagan paid tribute to Shorma and the winners of small business awards
from 49 other states, Puerto Rico and the District of Columbia : “You are people who are expanding the economy,” the President
said. “Just to survive the past few years has been a struggle.” Earlier, at a state awards luncheon in North Dakota , Gov. Allen Olsen
praised Shorma’s “self-contained, self-Sufficient” approach
to business success. For his part, Shorma says, “I knew I could succeed by applying
myself. I had a lot of ambition and the desire to take care of my family.” He
and his wife, Patricia, have eight children – six boys and two
girls. Shorma, born to Czechoslovakian immigrants, grew up on a farm outside
the tiny town of Wyndmere , N.D. He quit high school in the 11 th grade
to join the Air Force. The Korean War was on. “The recruiters had
big ‘See the World’ signs,” Shorma recalls. He wound
up in an intelligence unit doing behind-the-lines reconnaissance. Returning
to North Dakota after the war, he took a series of odd jobs – driving
a rural mail route, checking government grain bins, hauling gravel, repairing
shoes and selling cars.
In late 1953, a shoe repair business became available in Wahpeton when
its owner left town. The price was $3,500. “It could have been
$3.50; I didn’t have the money,” Shorma says. After some
barging, his offer of $1,500, raised by mortgaging his car, was accepted.
A $50 loan from an employee of the shop covered cash register change
and the first month’s rent. The first year’s gross at Wahpeton Shoe Hospital , $5,600, was
enough for Shorma to retire all debts, pay for the birth of his first
child and cover his living expenses. Expansion began in 1956. Shorma started to manufacture and repair tarps
for farm trucks, seed boxes and fertilizer attachments. First Bank Wahpeton
lent $3,000 for sewing machines and inventory; the loan was repaid in
less than a year. The fledging business was located in the basement of a downtown clothing
store. Shorma and his small work crew carried untold thousands of pounds
of raw materials and finished good up and down the stairs. The entrepreneur
paid a high price for the heavy lifting. A back problem required fusion
surgery in 1963 and laid him up for nine months. As he recovered, Shorma began branching out. He bought farmland and
by 1967 he was growing crops and raising hogs and cattle on 1,500 acres
as well as managing the business, which he renamed Wahpeton Canvas Company. Giving in to the urgings of friends, he also won a seat in the North
Dakota House of Representatives in 1964. The 70-day legislative session
and district responsibilities took a big chunk of time from farm and
company management. “Being a legislator is natural for lawyers,” Shorma
says. “For me, well it wasn’t my background.” But the
experience taught him that “bargaining for position in politics
is very much like bargaining in business.” A collapse of the market for cattle feed caused tremendous losses in
1969070. Shorma was forced to sell his farming operation. “I was
broke, buy my banker had respect for me as a working fool,” he
says. “He guaranteed 80 percent of a $70,000 Small Business Administration
loan even though the bank could have been stuck with it.” With its owner’s full attention, Wahpeton Canvas Company stabilized.
Shorma won contracts for replacement seats for tractors, canvas belting
and wooden slats. In 1973, MacDon Industries, a Canadian farm equipment firm, asked WCCO
for a quote on original-equipment canvas belting. But because of a cotton
shortage, Shorma couldn’t find canvas. Having used vinyl in truck
tarps, he suggested a substitution. After seeing a handmade sample, MacDon wanted 4,500 – a $250,000
order. Shorma scrambled. He bought heat-sealing equipment from a bankrupt
snowmobile manufacturer and adapted it. He improvised a technique to
rivet slats to vinyl. It was a confident businessman who drove the first truckload to Winnipeg – and
a devastated man who drove that same truckload back home. Length and
width did not meet specifications, and parts were missing. The whole
works was rejected. However, Shorma’s first lesson in quality control was not a total
loss of his firm: WCCO was given time to redo the job because “they
needed the product as badly as we needed the business,” Shorma
says. From that close call, the company took off. By the end of 1973, the
40-person work force was pressing the limits of the downtown building,
bought in 1969. Shorma relocated north of town in a larger facility with
plenty of land for growth. The space was needed quickly. The next year
a warehouse, loading dock, truck port and steel fabricating shop were
added. New products came on-line: original-equipment seats, campstools and
cots made with wood scraps. A contract with K-Mart led to the wood department’s
major product – high-grade veneer wrapped around low-grade wood
for indoor and outdoor house trim. The plant was designed with energy conservation in mind. Burning wood
dust and circulating waste heat from the rubber presses heats more than
half the plant. Inventiveness didn’t
stop there. Shur-Lok, a roll-up truck tarp, was patented in 1980.
One person on the ground can close and secure a cover for a 45-foot
trailer. About 8,000 units have been sold. Other companies like WCCO’s idea – Shorma is pursuing patent infringement
cases against three rivals.
Shorma says his small firm has some advantages over bigger competitors. “I’m
able to adjust more rapidly,” he says. “A decision doesn’t
have to go through a chain of command.” In the early years, however, Shorma had no chain at all. He was president,
deliveryman, and salesman, often taking off his loading dock overalls
to make sales calls. Another advantage: WCCO can maintain high morale by avoiding layoffs.
Workers are shifted among the four departments – metal, fabrics,
wood and rubber – when one has downturn. About 40 handicapped workers are employed by WCCO in sheltered workshops.
Shorma also employs Vietnamese, Cambodian, Iranian, and Kurdish refugees
and a part-time crew of college students from the State School of Science
in Wahpeton. Shorma estimates that 250 young people have helped finance
their education by working at WCCO. Productivity is improved by employing an unexpected specialist for
a small firm – a full-time pilot, who clocks more than 1,000 hours
a year. Company sales reps travel quickly to distant towns or to Minneapolis-St.
Paul (four hours by car but only one hour by two-engine prop) for connections
to major citites. The firm has two warehouses: The one in Council Bluffs , Iowa , and
the Dillon, Colo. , warehouse, run by Shorma’s 22-year-old son,
Robert, stores wood moldings. The WCCO president is eying additional
warehouses. More export sales are another goal. Canadian sales already total about
$2 million. WCCO products have also been sold to firms in Australia and
Japan , and Shorma recently bid on a job for Saudi Arabia . “Small
businesses shouldn’t shy away from exporting. Once you have one
or two foreign jobs, it gets easier,” he says. The president of WCCO likes to set goals. One of the grandest $25 million
in sales. Shorma leads his workers by example. Says his controller, Esa Khatib,
a native of Jordan , “I’ve not met a man who enjosy his work
more or who puts so many hours into it.” A typical workday runs
from 7 a.m. to 7 p.m. , and sometimes Shorma returns for another hour
or two at night. Staff meetings for 15 managers are scheduled for 6:30
a.m. at a nearby coffee shop. “They all unload what’s on
their minds,” Shorma says. Sho rma tries not to agonize over big decisions. He seeks advice from
Khatib, plant superintendent Duaine Miranowski, and his three oldest
sons: Richard, 28, director of purchasing; William, 27, manager of the
truck-cover department; and Thomas, 25, director of marketing. Shorma
then makes the decision. The company is too big now for the president to be involved in small
problems, so he counts of dedication to the work ethic to help things
run smoothly. “You have to take time to explain what you want.
Then employees can assume more responsibility.” In this regard, Shorma considers North Dakota a good place to do business – hard
workers are easy to find, he says. Shorma believes business people must be more active politically. “You
can’t just sit there and point fingers. You have to make your needs
known through trade groups and by letters and phone calls.” Among
Shorma’s activities: He’s a member of the Wahpeton Chamber
of Commerce and a vice president of the state chamber, the Greater North
Dakota Association. He is also on the board of directors of the Community
Development Corporation of Wahpeton. Shorma would like to see government programs achieve practical business
goals: help with feasibility studies, for example (“there have
been many times I could have used that”), or expanded job training
for handicapped and retarded workers. The beneficiary of the North Dakota
business assistance program, Shorma has been able to defer real estate
taxes on three major plant expansions Long workdays don’t leave much time for hobbies or leisure, but
Shorma says, “I like my work; it’s my hobby.” To keep
in touch with distant customers, he has a toll-free home phone number. Exercise consists mainly of walking or biking the two miles to the
office. He and his wife have flown on many weekends to college football,
basketball and hockey games to keep up with their children’s athletic
careers. Another getaway is the Shormas’ lake cottage 50 miles from Wahpeton,
where children and grandchildren (four girls, one boy) gather in the
summer. “Without the family unit, all this work would be unimportant, “ Shorma
maintains. The shiny engraved plaque he received in Washington hasn’t gone
to his head. By the time Sen. Quentin N. Burdick (D-N.D.) made a congratulatory
phone call a few days later, Ed Shorma was well into another workweek. “I
get tremendous satisfaction charting my own course, pursuing opportunities
instead of security.” |